Product Questions

Does The Kind Sunscreen protect against both UVA & UVB?

Absolutely! The Kind Sunscreen is SPF30 broad spectrum and provides protection against both UVA & UVB and blue light rays.


Nano or mirconised refers to the size of the Zinc Oxide particle used in our sunscreen. Nano zinc oxide particles are amazing UV absorbers while still rubbing in sheer on the skin.

Are your ingredients sustainably sourced?

Yes! We are committed to sourcing the highest quality sustainable ingredients where possible, so you can feel good about using our products.

Is your packaging environmentally friendly?

We take our impact on the environment seriously and are proud to say that our tubes are made from existing plastic and are fully recyclable. Our carton is also constructed from recycled cards.

What makes your sunscreen such high quality?

At The Kind Sunscreen, we believe in keeping things simple. Our sunscreen only includes high-quality ingredients - no chemicals, no emulsifiers, no thickeners, no stabilisers, and no water! This means we don't need to include preservatives or synthetic compounds like others on the market, and can offer you a safe and effective sunscreen that you can trust.

Is The Kind Sunscreen suitable for sensitive skin?

Yes! Our sunscreen is made from just 9 ingredients without harsh chemicals, making it suitable for all skin types including sensitive skin, pregnant and nursing mothers. It is also fragrance free with a very low allergenic rating.

We always recommend a skin patch test on the neck or inside of the wrist if you are concerned about a reaction.

Is your sunscreen suitable for babies?

Absolutely! The Kind Sunscreen is suitable for babies under 6 months old, making it the safest option for newborns. Our sunscreen uses non-nano zinc oxide, a natural mineral that doesn't enter the bloodstream.

We always recommend a skin patch test on the neck or inside of the wrist first.

Is it suitable for blemish-prone skin?

Yes, mineral sunscreens like The Kind Sunscreen are better for blemish-prone skin. The zinc oxide sits on the skin's surface to protect it from harmful sources of light, so it can't get inside the pores to clog them. We have done our best to create a non-comedogenic formula using minimal, low-allergenic ingredients. Zinc oxide is also incredibly healing for blemish-prone skin and scarring.

Usage Questions

Does your sunscreen leave a white cast?

No it doesn't! We understand how frustrating a white cast can be, which is why one of our main focuses when creating The Kind Sunscreen was to offer a natural sunscreen that doesn't leave a white cast when applied to the skin. Our sunscreen has a clear, sheer finish that is pleasing to apply.

Is your sunscreen water resistant or waterproof?

Our sunscreen is water resistant for up to 4 hours. However, we always suggest reapplying regularly when in and out of water. We recommend at least every 2 hours for swimming, staying active, or sweating more than usual. It's important to note that no sunscreen is waterproof.

Can I use The Kind Sunscreen on my face?

Yes absolutely! Our sunscreen is specifically designed for both face and body use every day, all year round. We use moisturising, hydrating and nourishing skin-friendly ingredients that protect your skin while supporting your skin barrier.

Can I use The Kind Sunscreen all over my body?

Yes! The Kind Sunscreen is suitable for all-over body application.

Order & Shipping Questions

What are your shipping rates?

We offer an affordable flat-rate shipping of $10 throughout Australia via regular post. Plus, if your order totals $50 or more, we'll ship it to you for free! We process orders promptly, within 48 hours, and use Sendle to ship your package. As soon as we send it, we'll email you with tracking information so you can keep tabs on your delivery. If you miss your parcel and require redelivery, just let us know and we'll look into it. Please note that there may be a redelivery fee for wrong addresses or failure to collect. For international shipping, the cost will be calculated at checkout.

What is your return policy?

If your product arrives damaged or faulty, please send an email to along with a photo, and we will address the issue promptly. We welcome all feedback and will do our best to ensure your satisfaction. Please note we cannot offer refunds for change of mind.

Can I get a refund?

Due to health reasons, we cannot accept refunds once your order has been shipped, unless faulty. We will respond to fault concerns personally, so please email with your order number and issue.

General Questions

What is your privacy policy?

We respect your privacy! Any and all information collected on this site will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed. Any information you give to The Kind Sunscreen will be held with the utmost care, and will not be used in ways that you have not consented to.

Didn't find the answer you were looking for? Send us an email and we'll get back to you as soon as possible. If your question relates to an order, if possible, please include your order number.

Email us at for any further inquiries.